Delivery Information

Delivery Charges

All orders in excess of $250 ex GST will be dispatched freight free.

Orders under $250 ex GST will attract a freight charge of:





North Island


South Island



Delivery Time Frames

Customer orders, once received, will be processed and invoiced within 24 hours from our Auckland warehouse.

All orders received before 1:30pm NZDT will be dispatched on the same day.

Delivery times may vary depending on the volume of customer orders received throughout the month, and can also be affected by seasonal periods and public holidays.

We deliver throughout New Zealand with NZ Couriers. Click here to Track & Trace your parcel.

Delivery to metropolitan areas is next business day. Allow 2 - 3 days working days extra for a delivery to a rural address. Click here to see if your address is considered rural.

We do not deliver to any location outside New Zealand. 

Business Days
North Island1-2
South Island2-3
Delivery Service

All deliveries are undertaken by a variety of delivery drivers and may occur between 8:00am- 6:00pm Monday to Friday excluding public holidays. All deliveries require a signature at time of receipt. If you are not available during this time you will need to complete an authority to leave form.

If you need a single order to have an ‘authority to leave’ attached. Please add your delivery notes to the ‘Delivery instructions’ text box during checkout. Please note, there is a limit of 65 characters that can be displayed on the consignment label of your delivery. You must complete this if no-one will be available to accept delivery of your order between 8am-6pm Monday to Friday.

If you would like to have a permanent ‘authority to leave’ for all of your deliveries, contact Customer Care on 0800 483 366 or email us at, and they will add this note to your account.

Please note: Integria Healthcare is not responsible for any loss, damage or theft resulting from goods being left unattended at or near your premises.